Mail templates are specified on storefront settings level. They will be applied to all reseller's storefront notifications unless explicitly overridden.

The following templates can be customized in Ecommerce:

• Activate Service Notification
• Suspend Service Notification
• Cancel Service Notification
• Payment Received Notification
• New Invoice Notification

Common Template Engine Notes

• DNP uses Ader Template engine to render Activate Service, Suspend Service, Cancel Service, Payment Received and Invoice Summary templates
• If you need to render # (sharp) symbol, for example HTML color value, it should be written as ## (double sharp), because # is reserved symbol in template engine.
• All template engine processing tags ("ad:if", "ad:foreach", etc.) should be well-formed:
• Have closing tag for each corresponding opening tag
• All tag attributes should be surrounded with double quotes.
• All tag names should be written in lower case.
• More information about Ader Template engine can be found at: http://www.adersoftware.com/index.cfm?page=templateEngine2

New Invoice Notification

Set or update “From”, “CC”, “Subject” and both HTML and Plain Text templates and then click “Save” button.

Template Variables

#Customer# - service customer account. It is a <key field>=<field value> dictionary with the following key fields available:

• Username (string)
• Password (string)
• Email (string)
• SecondaryEmail (string)
• FirstName (string)
• LastName (string)
• CompanyName (string)
• Address (string)
• City (string)
• Country (string)
• State (string)
• Zip (string)
• PrimaryPhone (string)
• SecondaryPhone (string)
• Fax (string)
• InstantMessenger (string) 

In templates it can be used as following:

Hello, #Customer["FirstName"]#
Your registered e-mail address is: #Customer["Email"]#

#Tax# - invoice tax if applicable. It is a complex structure with the following available fields:

• TaxationId (int)
• ResellerId (int)
• Country (string)
• State (string)
• Description (string)
• Type (TaxationType enum) can be Fixed = 1 or Percentage = 2
• Amount (decimal)
• Active (bool)

In templates it can be used as following:

#Tax.Description#: #Tax.Amount.ToString("0.00")# 

#Invoice# - customer's invoice. It is a complex structure with the following fields available:

• InvoiceId (int)
• UserId (int)
• Username (string)
• ResellerId (int)
• Created (DateTime)
• DueDate (DateTime)
• InvoiceNumber (string)
• Total (decimal)
• SubTotal (decimal)
• TaxationId (int)
• TaxAmount (decimal)
• Currency (string)
• Paid (bool)

In templates it can be used as following:

Hello, #Invoice.Username#
Your invoice number is: Invoice ## #Invoice.InvoiceId# and total is: #Invoice.Total.ToString("0.00")#

#InvoiceLines# - the collection of invoice items for the invoice. Each item in the collection is a complex structure with the following fields:

• ItemId (int)
• InvoiceId (int)
• ServiceId (int)
• ItemName (string)
• TypeName (string)
• Quantity (int)
• Total (decimal)
• SubTotal (decimal)
• UnitPrice (decimal)
• Processed (bool)
• TcoId (string)

In the templates collection can be iterated as following:

You have the following invoice items:

<ad:foreach collection="#InvoiceLines#" var="Line" index="i"> 
   <h2>#Line.ItemName# - #Line.TypeName#</h2>
</ad:foreach>

Payment Received Notification

Set or update “From”, “CC”, “Subject” and both HTML and Plain Text templates and then click “Save” button.

Template Variables

#Customer# - service customer account. It is a <key field>=<field value> dictionary with the following key fields available:

• Username (string)
• Password (string)
• Email (string)
• SecondaryEmail (string)
• FirstName (string)
• LastName (string)
• CompanyName (string)
• Address (string)
• City (string)
• Country (string)
• State (string)
• Zip (string)
• PrimaryPhone (string)
• SecondaryPhone (string)
• Fax (string)
• InstantMessenger (string) 

In templates it can be used as following:

Hello, #Customer["FirstName"]#
Your registered e-mail address is: #Customer["Email"]#

#Payment# -  customer's payment information. It is a complex structure with the following available fields:

• PaymentId (int)
• InvoiceId (int)
• ResellerId (int)
• UserId (int)
• Username (string)
• TransactionId (string)
• Total (decimal)
• Currency (string)
• Created (DateTime)
• MethodName (string)
• PluginId (int)
• ProviderName (string)
• StatusId (int)
• Status (TransactionStatus enum) can be Pending = 0, Approved = 1, Declined = 2

In templates it can be used as following:

Hello, #Payment.Username#,
Your payment transaction id is #Payment.TransactionId#. Please preserve it for future references.

Activate / Suspend / Cancel Service Notification 

Set or update “From”, “CC”, “Subject” and both HTML and Plain Text templates and then click “Save” button.

Template Variables

#Customer# - service customer account. It is a <key field>=<field value> dictionary with the following key fields available:

• Username (string)
• Password (string)
• Email (string)
• SecondaryEmail (string)
• FirstName (string)
• LastName (string)
• CompanyName (string)
• Address (string)
• City (string)
• Country (string)
• State (string)
• Zip (string)
• PrimaryPhone (string)
• SecondaryPhone (string)
• Fax (string)
• InstantMessenger (string) 

In templates it can be used as following:

Hello, #Customer["FirstName"]#
Your registered e-mail address is: #Customer["Email"]#  

#Service# - customer's service. It is a complex structure with the following fields available:

• ServiceId (int)
• ResellerId (int)
• ParentId (int)
• ServiceName (string)
• TypeId (int)
• Username (string)
• UserId (int)
• Status (ServiceStatus enum) can be Ordered = 0, Active = 1, Suspended = 2, Cancelled = 3
• Created (DateTime)
• Modified (DateTime)

In templates it can be used as following:

Hello, #Service.Username#
Your service #Service.ServiceName # status is #Service.Status.ToString()#